Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

• Product prices do not include shipping fees and each order is subject to a fee depending on the location.
• Shipping within 7 working days.
• See our FAQs for details on shipping methods, costs and delivery times

Emeli accepts the following payment methods:

• Credit Card: Visa, MasterCard. The total will be charged to your card when the order is shipped.
• Cash on Delivery.

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.