Include FAQs Answer #4

Emeli is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item that you are not completely satisfied with.

Exchanging a product is possible within 4 days of receiving the order by only paying for shipping fees, or you can return it through our stores located in Maadi Grand Mall within 14 days of receiving the order. And within 30 days in case of faulty items.