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Include FAQs Answer #5

When you place an order on our website, we will reply to you with an email confirming your order and all delivery and billing address details, including all the items you have ordered.

Please check that all the information is correct on this confirmation email as incorrect information can cause delays on your order.

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Size Chart

To determinate your shoe size, you should measure your foot from the back of your heel to the tip of you toe. the easiest way to do this is by drawing a straight line on a piece of paper and marking the end of your big tow and the end of your heel on the line, then measure the distance between the two marks. Do this for both feet, as they can often be different sized. 

NOTE

Size and fit may change depending on the model and shape.

Women’s shoe size chart

EU UK US
37 4.5 5.5
38 5 6
39 6 7
40 6.5 7.5
41 7 8
Shipping Policy:
  • Express Shipping within 7 business days.
  • Prices do not include Delivery Charges. Delivery charges are set separately upon selecting the Country and the Governorate while entering your specified address in your contact information.

    Refund & Exchange Policy:

    • Easy exchange and/or refund within 14 days of receiving the order by only paying for shipping fees.
    • Easy exchange and/or refund through our stores located in Maadi Grand Mall within 14 days of receiving the order; and within 30 days in case of faulty items.

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